TQM is committed to maintaining the highest standard of service to our customers while providing the safest possible work environment for our employees and the employees of our clients. TQM currently carries a mod rating of 60. This is outstanding, especially in the janitorial arena, and is a testament to our safety and training programs.
TQM’s safety efforts include a Hazard Communication Program and different types of safety training. We work very closely with our suppliers, insurance safety professionals, OSHA consultants and technical experts to meet the various training, posting and operational requirements.
All TQM employees are required to wear uniform shirts and appropriate footwear while performing building maintenance services for safety purposes when onsite. Additionally, TQM outfits all janitor’s closets with necessary personal protective equipment (PPE) including gloves, goggles, masks, etc. that all staff is required to wear when necessary. All janitorial staff is trained to use PPE and to abide by all safety rules and regulations.
TQM is committed to thorough training of all of our custodial staff, managers and supervisors. Our training program incorporates all tasks associated with cleaning and cleaning “greener,” all safety and health policies including injury and illness prevention, and behavioral issues including sexual harassment.